Returns & Exchanges

Due to the artisanal and personal nature of our fragrances, Seance Perfumes offers returns or exchanges on unopened and unused products within 14 days of delivery. We strive to ensure every scent finds its perfect home, but please note that sample vials and discovery sets are final sale.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Secure Packaging

Carefully pack the unused items in their original decorative boxes and shipping materials to prevent breakage during transit.

3

Shipping Your Return

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our alchemists inspect the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing